About Us

Our Story

We are a small locally owned business with now 2 locations, one in Cambridge and Brantford. Established in early 2021, Duncan finally decided to take the leap of faith and rely on his passion and experience in the optical field to open his own store. Although during a pandemic is a scary time to start a business, he is confident in the quality, service and value he and his team can provide. Everyone at TVO is dedicated to enhancing your life through better vision while making your experience stress free!

Meet Duncan McLaughlin

Owner/Registered Optician

Duncan started his career in the optical field in 2008 as a sales team member in Brantford. After only 3 years he became the store’s manager. In 2011, he began the 4 year program towards becoming an optician. In 2015, Duncan graduated and became a Registered Optician with the College of Opticians of Ontario. Throughout his career, he continues to learn and prefect his skills and knowledge as an optician. With his extensive knowledge and passion for his patients, Duncan is always driven to go above and beyond for you.

Dr Renée Hamer

Dr. Hamer received her Bachelor of Science degree from Acadia University in 2011. After this, she had the opportunity to work in the eye care industry and was able to garner 5 years of experience as an Optometric Assistant before going on to earn her Doctor of Optometry degree from the University of Waterloo, School of Optometry in 2020. Her education included a rotation through a contact lens clinic where she gained experience working with specialty contact lenses such as scleral lenses and orthokeratology. Dr. Hamer is passionate about patient education and outreach. In 2019, she was part of an Optometry mission that travelled to remote areas of Mexico to provide eye exams and eyewear for less fortunate populations. When not caring for patients, she enjoys Latin dance and crafting.

Meet our Team

Meet Krissy

Registered Optician

Krissy started her career in the optical industry in 2017 and joined us just months after opening in 2021. She has continually provided excellent patient service during her career and through her growth of knowledge and skills, she has gained a passionate eye for what looks best on you. Krissy will work with you to provide a customized 3 for 1 package that meets all your eye care needs. Not only is she an energetic fashion consultant, she can also do it in Spanish.

Meet Ria

Registered Optician

Ria is a dedicated licensed optician who has been in the optical industry since 2019, after completing the Seneca Opticianry Program and joined us in 2023. Ria has lived in Korea, the USA, Indonesia, and now Canada and can speak Korean and English as well as a bit of Japanese and Indonesian. Her long-term goal is to establish herself as a respected optician in Canada by continuously enhancing her expertise in optical care and fashion. Ria is committed to providing exceptional service and contributing positively to the community.

Meet Pavi

Registered Optician

Pavneet (Pavi) has been working in the optical industry since 2021 after moving to Canada from Punjab, India. She joined us at Tri Vision in 2023 after completing her opticianry diploma at Georgian College and shortly after became a Registered Optician. Pavi is determined to learn as much as possible about the optical world and will go above and beyond to help you, not only, find the perfect pair for you but also ensure your vision is clear and crisp. Fun Fact – Pavi is fluent in three languages: English, Hindi, and Punjabi!

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Meet Keegan

Keegan was born and raised in Brantford Ontario and couldn’t be happier to be a part of a small Brantford based business! He has been working in the optical industry as a licensed optician since 2013, after graduating from Georgian College. Keegan joined the Tri Vision Optical team in 2024. He truly enjoys interacting with patients and helping fulfill their optical needs.

Meet Kurt

Kurt has now been in the optical industry for a few years. He offers a welcoming friendly presence to the team. He is passionate about providing exceptional customer service and helping every customer look and feel their best. With a keen eye for eyewear fashion and a talent for finding the perfect frames, he makes choosing glasses an enjoyable and personalized experience.